Facing any issue related to registration, payment or event information? Raise a support ticket below and our team will review it professionally through the ticket system.
👉 Support time:
Monday to Friday, 10 AM to 6 PM (IST) |
Closed on Saturday, Sundays and Public Holidays
👉 Ideally our reply time is within
24-48 hours on business days
,
but it may take longer during peak times
or for complex issues.
👉 Kindly note that we do not provide support through
email or phone
.
👉 This helps us ensure that all queries
are tracked and resolved efficiently.
Before raising a support ticket, please check whether your query is covered below. You may get your answer immediately.
Payment deducted from your bank/UPI account but registration confirmation not received?
Want to know why registration was closed even though the announced closing date has not arrived?
Looking for the T-Shirt/BIB distribution date, time or venue?
Completed the event and waiting for your Finisher or Timing Certificate?
Want to change your race distance, category or T-Shirt size after registration?
Want to cancel your registration and request a refund?
Please note: To help us resolve your issue faster, kindly use the same mobile number that you used during event registration.
Once you submit the ticket, a unique Ticket ID will be created.
You can use your registered mobile number to check all your support tickets and see the full communication history.
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