Return & Refund

Updated on 15th of December, 2021


Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Ironmonk Sporting Solution Pvt Ltd that is responsible for your information under this Return & Refund Policy..
  • Customer: refers to the company, organization or person that signs up to use the Ironmonk Sporting Solution Pvt Ltd Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Ironmonk Sporting Solution Pvt Ltd and use the services.
  • Service: refers to the service provided by IRONMONK as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: IRONMONK’s site, which can be accessed via this URL: https://ironmonk.fit
  • You: a person or entity that is registered with IRONMONK to use the Services.

1. Refund and Cancellation for Training Plans Subscriptions Sold By us

Each of our training plans subscriptions sold by us comes with its own refund and cancellation policy. Please go through the details refund and cancellation guidelines before making a purchase of our training plans.


2. Return of physical goods sold by us

Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.


3. Refund

Once the Product is received to the company successfully, We will instantly initiate the refund to your source account or chosen method of refund within 7 working days.


4. Cancellation Policy for Physical goods

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all physical orders/products. OR Customers can CANCEL order only before the Order has been shipped/Dispatched. After the physical Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all physical orders/products.


5. Shipping & Delivery Policies

Ironmonk Sporting Solution Pvt Ltd ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays. For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through local courier partners and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Ironmonk Sporting Solution Pvt Ltd is not liable and would request its users to cooperate as Ironmonk Sporting Solution Pvt Ltd continuously tries to nought such instances. Also, Ironmonk Sporting Solution Pvt Ltd reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.

*Sometimes the delay occurs due to unavoidable and undetermined logistics challenges beyond our control


Contact Us

Don't hesitate to contact us if you have any questions.

Via Email: support@ironmonk.fit
Via this Link: https://ironmonk.fit/contact
Call Us: +91 89262 11988 (10am to 6pm Monday-Friday)